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Lac-Saguay, Hight-Laurentians, Quebec, Canada
General policy terms and conditions
1) Reservations
I) With your reservation or room rental, you accept our terms, in particular
the policy of cancellation.
II) The reservations must be guaranteed with a deposit. That will be the price of the first night and paid by credit card or cash received 15 days before the arrival date.
III) NO reservation is guaranteed after 5:00 PM. without a special agreement or additional information from you. If you do not arrive by 5:00 PM. (17.00) we are entitled to give the room away.
2) Cancellations
I) For cancellations received 0-7 days before the arrival date, we will
charge the deposit for the first night plus additional costs for rental
fees for sports equipment etc. (package deals).
II) In all other cases we will charge $35. -(taxes included) as administration fee.
3) Refunds
I) No refunds for unused services, early departures or late arrivals.
4) Vehicles on
the grounds of the Motel
I) In case of theft or damage to parked vehicles or their contents on
the Motel area, the Motel Ours Bleu cannot be held liable.
5) Arrangements
with a third party
I) The Motel Ours Bleu only arranges tours such as, snowmobile, dog sledge,
etc. In case of booking, the contract will be only between you and the
operator. The Motel is not liable in case of cancellations.
6) Check in and
check out time
I) Arrival time: after 3:00 PM (15:00)
II) Departure time: due to organisational reasons, the room has to be
empty and vacated by noon (12:00). If you quit delay departure and we
are not able to rent the room the same day, you will be automatically
charged for an additional night.